Here at Atlantia Cloud we love our services and trust them to take us everywhere, yet we also know that in this day and age webhosting companies are a dime a dozen and that new ones have some ways to go to prove themselves. To make you love us as much as we do ourselves, Atlantia Cloud offers a 30 days no questions asked money back guarantee. If at any point during your first 30 days there is anything you dislike about your order you can get your payment back.
There is however one exception, any non-refundable costs will be deducted. If you for example ordered a package that came with a free domain we may remove the cost of that domain from the refund. You would of course keep the domain and be given an epp code so you can transfer it to another provider or have the option to leave it hosted on our servers but pointed elsewhere.
Products that are non-refundable include but are not limited to:
- SSL Certificates
- Weebly Website Builder Packages
- CodeGuard Back-Up and Security Services
- SiteLock™ Website Security Services
- SpamExperts E-Mail Filtering and Archiving Services
- Domain names
Installation services may only be refunded until a member of Staff has confirmed your request in the ticket.